Q. What type of operations support does SHIELD® Security Systems provide in conjunction with my first franchise opening?
A. SHIELD® Security Systems recommends that two to three managers attend, and that at least one manager graduates from, the full six-week Jump Start Training Program. This training will begin about eight weeks before opening, with timeline checklists to be completed by the Franchisee at their home office and in conjunction with a SHIELD® Security Systems trainer by telephone or via email on a weekly basis.
SHIELD® Security Systems will provide all of the computer hardware, software and training materials to complete this training. At least one manager must also successfully complete the six days of in-house training in Buffalo, New York, prior to commencing operations. SHIELD® Security Systems will pay the cost of the in-house training and the franchisee will be responsible to cover costs associated with travel, room and board and miscellaneous expenses for their managers’ training.